A reader has kindly consented to share his ordeal with Aadhaar-enabled Fee System (AePS) fraud and the way he obtained his a reimbursement.
Are you a sufferer of comparable fraud? What did you do? Share your story with the freefincal neighborhood and promote consciousness. All tales can be printed anonymously. Ship your story to letters [AT] freefincal.com or freefincal [AT] gmail.com.
The e-mail obtained from the reader is printed as-is under.
Expensive Pattu Sir, Been an ardent follower of your blogs and a member of AIFW (Fb group Asan Concepts for Wealth) for a while. I want to share a narrative with you and all readers for public data.
On September ninth 2023, I opened my father’s PNB cell banking app and noticed that he had withdrawn 10k the day past. Once I requested him, he mentioned no, I didn’t do something equivalent to that account shouldn’t be a lot used.
Upon checking the transaction narration, I saw- MICRO ATM CASH WITHDRAWAL– 10,000 INR.
I googled it and found it was associated to an AePS transaction.
AePS stands for Aadhaar-enabled fee system. Somebody can withdraw cash utilizing fingerprint authentication- a max of 10k per day from every checking account, which is Aadhaar-linked.
I understood there was a fraud and began checking all of the financial institution accounts of the complete household and located the identical transaction and one other debit of 10k from HDFC Financial institution. Complete 20k debited from two separate Financial institution accounts.
I then opened UIDAI and located a number of makes an attempt to do transactions- you may examine the Aadhaar authentication makes an attempt. I then locked the Aadhaar of the complete household.
Then, I instantly knowledgeable each banks relating to this by calling and mailing buyer care. I went to the police station and crammed out the gd (common diary) by night.
I reported on the NPCI AePS complaints portal, Financial institution criticism administration portal, and cybercrime portal with a duplicate of GD.
After following up with each banks for about two months, on the finish of November, each returned the cash (10k from every financial institution).
It was a really painful lesson that if somebody steals your fingerprint knowledge(from the ration card division, land data division, phone firm, and many others), they will withdraw cash out of your account if the Aadhaar shouldn’t be locked. Nonetheless, thousands and thousands of individuals with Aadhaar usually are not being locked, and the scammers are utilizing that trick to loot.
I request all of you to lock your Aadhar on the earliest to forestall such fraud. If anyone faces this catastrophe, file a police criticism and observe the above steps. Observe up with the financial institution. If nonetheless the quantity shouldn’t be reversed, please file a criticism to the RBI ombudsman.
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