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The Division of Training Pauses Processing of TPD Discharges from Dec. 20, 2024, to early Mar. 2025 – What You Ought to Know


On December 20, 2024, the Division of Training introduced that it’s quickly pausing the processing of Complete and Everlasting Incapacity (TPD) discharge purposes. The TPD processing pause will final from December 20, 2024, to early March 2025. 

The processing pause will give the Division time because it strikes the administration of the TPD program to studentaid.gov. Final Could, the Division carried out a related processing pause because it transitioned many of the servicing duties underneath the PSLF program to studentaid.gov.

What’s the Complete and Everlasting Incapacity (TPD) Discharge Program? 

Complete and Everlasting Incapacity Discharge (TPD) is a mortgage discharge program that enables debtors who’re disabled and can’t work to have their federal pupil loans canceled. To cancel loans underneath the TPD program, the borrower should be completely and completely disabled and unable to have interaction in any substantial gainful employment exercise. Yow will discover extra data on the TPD discharge program and the eligibility necessities right here. 

Why is the Division pausing TPD discharge processing?

Up to now, the Division of Training had a contract with Nelnet, a pupil mortgage servicing firm, to deal with all purposes for TPD discharges.. Nonetheless, the Division of Training is now taking steps to maneuver sure mortgage servicing duties to the brand new Unified Servicing and Information Resolution (USDS) servicing atmosphere. Functions for TPD and different particular applications, corresponding to Public Service Mortgage Forgiveness (PSLF), will now be dealt with internally by personal contractors working with the Division of EducationEducation, referred to as Enterprise Course of Operation (BPO) distributors. Due to this transition, Nelnet will now not service or course of discharges underneath the TPD program. Moreover, debtors will be capable to apply for TPD and monitor their TPD purposes on their studentaid.gov accounts.

Can I apply for TPD discharge through the processing pause? 

Sure, debtors can proceed to submit TPD purposes through the pause, however some discharges will not be finalized till the transition course of is accomplished in spring 2025. Debtors submitting purposes through the pause ought to make a copy of their accomplished TPD purposes and all supporting paperwork. They need to additionally make a copy of any notices or communications they obtain from the Division relating to their TPD utility. 

Will I’ve to proceed making funds on my loans if I submit a TPD utility through the processing pause? 

No, debtors who submit a TPD utility through the processing pause will likely be positioned in forbearance till the processing pause ends in early March 2025. 

How does the processing pause have an effect on the processing of automated TPD discharge for eligible veterans and debtors receiving Social Safety Incapacity advantages?

Below present laws, the Division is allowed to robotically discharge the loans of disabled debtors receivingreceiving disabilitydisability advantages underneath the VA or Social Safety program. These debtors would not have to use for a TPD discharge. The Division of Training works with the VA and SSA to establish and make contact with debtors who could also be eligibleeligible for an automated discharge of federal pupil loans. If a borrower who’s contacted doesn’t opt-out, their loans are then robotically discharged. At this second, we don’t count on the processing pause to impression automated TPD discharge for veterans and eligible SSA debtors. We are going to replace this weblog if that modifications sooner or later.

What ought to debtors count on after the processing pause is accomplished in March? 

Even after the processing pause is over, debtors ought to count on delays in getting updates about their TPD utility standing.  The Division of Training and its contractors will possible have a backlog of purposes that can take time to course of. 

What modifications ought to debtors count on as soon as the TPD program transition course of is accomplished? 

As soon as the TPD program is moved to studentaid.gov in March, debtors will be capable to handle their TPD discharge utility on studentaid.gov.  

Debtors will nonetheless be capable to submit TPD purposes by fax, electronic mail, or mail, however they may now have the choice to submit their purposes on studentaid.gov as effectively. In line with the Division, debtors will be capable to carry out the next duties on studentaid.gov

  • Use kind wizards to finish and submit their TPD utility kind; 
  • Monitor the standing of their TPD purposes; 
  • Digitally add varieties and knowledge supporting their utility for TPD discharge; Apply for reconsideration within the occasion their utility is denied; 
  • Request forbearances whereas their TPD utility is in course of;
  • Designate or revoke a certified consultant; and 
  • Get further details about the TPD program.
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